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/halp/ - Technical Support

/pr/ is back! All programming needs go there.

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  • Blotter updated: 2011-01-12 Show/Hide Show All

There's a new /777/ up, it's /Trump/ - Make America Great Again! Check it out. Suggest new /777/s here.

Movies & TV 24/7 via Channel7: Web Player, .m3u file. Music via Radio7: Web Player, .m3u file.

WebM is now available sitewide! Please check this thread for more info.

Recomended Reading Smurfer ## Mod ## 09/08/01(Sat)01:50 No. 3145 ID: b315cf [Reply] Stickied

File 124908421528.jpg - (75.06KB , 347x364 , Halp.jpg )

A few things that might help get those questions answered faster.
Be specific when you are talking about something - "my mp3 player is broken HALP!?"
- What kind of mp3 player, (brand and model)
- What isn't is doing now that it was before (the reason it is "broken")
- What were you doing to it last, right before it broke.. Did you maybe drop it?.. get it a little wet? try to flash the firmware?!

These all help in determining what can be done.
These rules do not just apply to MP3 players.
Just be as specific as possible and don’t leave stuff out, we want to be helpful here, try not to make it a scavenger hunt for clues!
These same rules apply for other situations like “I got a new motherboard and now my computer doesn’t post!”
-old motherboard model
-new motherboard model
-ram (speed)
and any other component you might have in there (most of the other stuff usually won’t matter but list what you know.

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Anonymous 15/05/22(Fri)06:21 No. 21786 ID: 10d6c2

>I think you meant the 50/60 Hz frequency divide
I do believe you are correct.

That's what I get for writing before I've had a few cups of coffee.

Anonymous 16/10/22(Sat)17:58 No. 22248 ID: 13398d [Reply]

Hello /halp/

I have a bit of an interesting predicament:

I bought an ASUS T100TA from my friend. I reset everything on it, made a new local user account (read: not attached to micro$oft networks) then put it down. A few weeks later I go to boot into it, and have now forgotten my password.

I have no installation media for it, and thus no recovery disk. It is not tied to a Microsoft Live account, so I cannot reset the password that way either. I went to go boot into safe mode as a last ditch attempt to just hard reset the whole thing, but whomever the prior owner was (probably not my friend, he says he has no idea what it is but I suspect he had some shit on here he wants NOBODY to see) had the drive encrypted with BitLocker, so it requests a BitLocker drive encryption key.

What the fuck do I do to regain access? Beat my friend over the head with it until he complies?

Anonymous 16/10/23(Sun)10:40 No. 22249 ID: a870df

1) Go out and buy Windows
2) Use Windows installation media to format drive and install Windows fresh
3) There is no step 3

Alternately you can just put Linux on it for free.

I'd suggest downloading Windows but 99.9999% of the installers on the internet have preinstalled rootkits.

Flash Player Direct Downloads Flashman 16/10/13(Thu)21:57 No. 22236 ID: 6d9933 [Reply]

File 147638864515.png - (5.60KB , 158x39 , GetAdobeFlashPlayer_icon.png )

Adobe pulled the old direct downloads page (the one ending in distribution3.html) but I pulled these links out from the Google Cache: https://pste.eu/p/nEf.html

Be sure to view-source, copy, and paste this around in case Adobe takes down that link.

Yeah I could have just Pastebinned it but I prefer clickable links.

Anonymous 16/10/14(Fri)07:40 No. 22238 ID: 63fd5e

If you look at the URL it serves up, those links will certainly stop working when they release Flash 24. Of course you probably can just change the 23 to 24 and get it.

Anonymous 16/10/21(Fri)10:52 No. 22245 ID: 5ba06b

google "flash troubleshooting"
first hit ("Installation problems | Flash Player | Windows 7 and earlier")

then go to the bottom of the page (where it says "Still having trouble?". there's direct links to the full downloads of all three versions (activex, npapi, and ppapi)

I go there whenever the check flash version page says I'm out-of-date (I use chromium, not chrome, so I have to check manually)

Anonymous 16/10/22(Sat)02:53 No. 22247 ID: a870df

To be fair, those are executable downloads, not MSI downloads. The MSI downloads contained no extra added bullshit whatsoever. Most of the executables do, and Adobe regularly plays games with which executables do and don't contain extra bullshit.

MAC address spoofing Ceruleancerise 16/10/14(Fri)01:10 No. 22237 ID: a7bdc2 [Reply]

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Hey /halp/
Im looking for a wi-fi extender/router/hotspot that can spoof its MAC Address to connect to a network, and my devices which cant be spoofed connect to that instead.
Any suggestions? Thanks!

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Anonymous 16/10/17(Mon)01:07 No. 22242 ID: 98214d

You mean jail-breaking.

Ceruleancerise 16/10/17(Mon)02:39 No. 22243 ID: a7bdc2

im already jailbroken

Anonymous 16/10/17(Mon)02:56 No. 22244 ID: 63fd5e

If you choose a deliberately hobbled device, then sure, it can't be changed. But then you shouldn't be choosing deliberately hobbled devices.

Anonymous 16/10/10(Mon)08:23 No. 22232 ID: d20761 [Reply]

File 147608063424.jpg - (98.20KB , 1920x1080 , Windows-10-Logo-Wallpaper.jpg )

So, I was wondering: if my computer is unplugged while it was turned on and updating can the surge from unplugging it damage the CPU? Like, the computer turns on now and I've reinstalled windows but it seems like it is running different.

CPU: i7 @3.8 GHz
RAM: 32 GB
GPU: GTX 970

Anonymous 16/10/10(Mon)11:52 No. 22233 ID: 8efdb5

A surge is a sudden rise in voltage. By unplugging the system you are causing a sudden drop in voltage. It's the complete opposite action.

By reinstalling, did you format and reinstall or did you just install on top of the existing OS? If you didn't format, did you at least run a chkdsk to verify the disk didn't get corrupted by being in the middle of writing data to disk when you shut it off?

Anonymous 16/10/10(Mon)21:19 No. 22234 ID: d20761

Thank you for letting me know.
I don't remember doing either of those things. Is formatting is really needed or can I just get away with running chkdik?

Either way, thank you. You've helped relieve a lot of stress.

Anonymous 16/10/11(Tue)07:05 No. 22235 ID: 8efdb5

You can try running chkdsk and then reinstall, although if you're still having issues you may need to back up all the data you care about and format.

BTW, suddenly disconnecting power won't do any hardware damage, it just may corrupt the fuck out of your HD and/or OS installation.

Reinstalling without formatting typically leaves part of the existing OS behind, which is why you may have to give in.

Unless of course the problem is just in your head. For example when I'm using someone's system that's substantially slower than mine I often wonder if something is wrong with it, when its just slower.

Buying more ram question. Clueless idiot 16/10/05(Wed)19:40 No. 22224 ID: 19a0db [Reply]

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I current have the AX4U2800W4G17-BRZ 2 4gb sticks for my pc. I know you can mix ram but can I get a AX4U2800W4G17-DRZ with my current setup I have now and how much performance lost will I get if I mix the 2.

Operating System
Windows 7 Ultimate 64-bit SP1
Intel Processor @ 3.40GHz
ASRock X99M Killer/3.1 (CPUSocket)

DELL 1704FPT (1280x1024@60Hz)
VG248 (1920x1080@60Hz)
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Anonymous 16/10/06(Thu)00:20 No. 22229 ID: 5a53ee

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Based on AData's product list:

It looks like those two modules are the same speed with the same timings. They are likely the same underlying module with slightly different packaging (like a stylistically different heatsink).

If they are the same module, then you should be able to use them with each other without any kind of speed penalty. You will not want to spread the modules across channels, however - channel A should be matched DIMMs from the same kit, channel B should be the same. Mixing & matching RAM within the same channel is a recipe for pain.

Now, that being said, I don't see either of them on the QVL for your motherboard. I would post a link to the QVL except 7chan apparently doesn't like people posting links to active server pages, so I'd really rather not get banned again for trying to post innocuous technical information. If you type ASRock X99M Killer 3.1 QVL into Google the second result should be a link to ASRock's QVL page, which contains a link to your motherboard.

Basically your motherboard (and most motherboards, for that matter) are only guaranteed to work reliably with a list of modules that they've tested with that motherboard. If you want your system to work reliably then you buy modules off the QVL. If you want to take a chance then you can buy any module, but if you have trouble not even ASRock will help you resolve the issue.

Now, all that being said, I have two sets of 2400 modules in my PC that works fine so long as they're installed as individual pairs. They're on the QVL and are the same thing you're probably looking at here, the same module with different heatsinks. However when I install all four of them the motherboard won't POST if they're run at 2400. It will POST if I downclock them to 2300. For some added cushion I normally leave them at 2200 to avoid any chance of memory issues.

So QVLs exist and can be used to head off a lot of problems, however even then some combinations can be problematic and require additional effort.

Clueless idiot 16/10/06(Thu)00:30 No. 22230 ID: 19a0db

Thank you very much for the information. I will take my chances and go with mixing the AX4U2800W4G17-BRZ and the AX4U2800W4G17-DRZ. Surprisingly that ram cam prebuilt from Ibuypower.

Anonymous 16/10/06(Thu)01:48 No. 22231 ID: 5a53ee

Not surprising, since ibuypower just buys the cheapest product they can find that meets the specs on paper and don't give a shit if it works or not.

They've shipped systems with holes punched through the motherboard.

Chan thread watch not working on 4chan anymore? Anonymous 13/12/17(Tue)10:34 No. 20881 ID: 90f18e [Reply]

File 138727287625.png - (50.99KB , 653x411 , CTW.png )

Chan Thread Watch seems to have stopped working on 4chan.

Anyone have some idea on a fix? (Or an alternative app?)

It's still working on other sites. (like 7chan, and p4c)

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sage 16/10/05(Wed)18:00 No. 22216 ID: 335dd5

luv thred. we gay

Anonymous 16/10/05(Wed)19:12 No. 22223 ID: 3b9920


Anonymous 16/10/06(Thu)00:07 No. 22226 ID: 5a53ee

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Anonymous 16/09/29(Thu)22:52 No. 22174 ID: 18126c [Reply]

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I have an older version of Firefox and it has "forgotten" how to keep tabs open on restart.
I upgraded (to 31 from 30.0) and the problem persists.
I have deleted the sessionstore.js and restarted with no luck. I also noted it did not create a sessionstore-backups folder

I also have a copy of Palemoon which DOES NOT have this problem - but I tend to use firefox more.

Anonymous 16/10/01(Sat)04:45 No. 22176 ID: eafa5b

Does the problem occur on a new profile?


Anonymous 16/10/04(Tue)00:38 No. 22177 ID: 55cd95

The easiest solution would be to uninstall Firefox, use something like CCleaner to remove any leftovers of the browser, then reinstalling it. Let me know how this works out.

Anonymous 16/10/04(Tue)03:46 No. 22178 ID: a870df

Well, seeing as all the configuration information is stored in the profile, there's literally zero advantage to uninstalling Firefox. Uninstalling leaves the profile behind. You can just wipe the profile with it still installed and get to the same point.

But when you wipe it you end up losing all the information in it. By testing with a new profile, leaving the old profile intact, you verify whether the problem occurs under the new profile before doing anything to your saved data under the old profile.

If the new profile has the same problem, then you know it's not anything in Firefox or the new profile, it's something else in the system. Typically this means some kind of proxy server getting in the way, which are annoyingly bundled with antivirus/internet security now. Either disable or uninstall the proxy and your problems should go away.

Of course there's also malware out there that proxies information too and they're typically not as well written as the shitty-ass proxy servers included with AV software.

Anonymous 16/09/26(Mon)01:39 No. 22171 ID: 18126c [Reply]

File 14748467642.jpg - (76.54KB , 495x483 , microsoft bullshit.jpg )

Just noticed the new hotmail is trying to leave offline content on firefox
I've used about:permissions
but for some reason outlook isn't there.
How do I block this shit?

Anonymous 16/09/26(Mon)10:08 No. 22172 ID: eafa5b

Remove data.

Check box that says "tell me when a website asks to store data".

Go to hotmail.

When prompted, deny request to store data.

Site is now added to Exceptions list.

Leave box checked now and forever since very few websites will attempt this, but when they do you can click deny to stop them. You only have to deny once, it remembers the setting.

Note that sites can still store cookies in Flash if you have Flash enabled. The obvious solution is to disable Flash, but if not, there are add-ons that will clear Flash cookies when you quit Firefox.

Anonymous 16/09/29(Thu)22:44 No. 22173 ID: 18126c

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I didn't get any prompt to do anything with Data after checking the "tell me when a website asks to store data".

Anonymous 16/09/30(Fri)01:41 No. 22175 ID: 5a53ee

you have to remove outlook.live.com first.

if you did that then its possible you've screwed things up by messing around in about:permissions. try creating a new profile and test under that. if it works, then your old profile is hosed.

Thunderstruck Anonymous 16/07/31(Sun)20:45 No. 22140 ID: 6b9abe [Reply]

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So, apparantly thunder struck down in the area I live in, I had pulled out all the equiepment from the outlets, except for my router because I forgot. Should I be worried something might have been damaged or would it have shown by now? The router is connected to a switch and two computers. Everythning seems to be working fine but im kinda worried since the ligthning apparantly broke stuff for other people. Also do surge protectors really work if lighning strucks? Maybe I should consider buying some.

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Anonymous 16/08/01(Mon)11:40 No. 22143 ID: 6f6f6a

I never unplug anything for storms but I have everything worthwhile connected to UPSes, while the rest is connected to surge suppressors. I'm talking fans, clock radios, that kind of shit. Anything that actually costs money is connected to a UPS so it can not just suppress the surges but completely clean the power - brownout, blackout? No fucking problem.

Just be sure you actually buy surge suppressors and not power strips.

Also, how the fuck is it 2016 and you don't have a surge suppressor. Power companies provide bad power? Who the fuck knew? Your AC or refrigerator turning off creates surges? Who the fuck knew?

Thunderstruck 16/08/01(Mon)11:46 No. 22144 ID: 6b9abe

I never thought about these kinds of things until I recently moved to my own place. I actually have a UPS that was given to me, but I dont have any cables and have no idea how to use it. Its an APC 650.

Anonymous 16/09/09(Fri)00:10 No. 22170 ID: 1bbee6

Consider upgrading your electrical service panel so that it protects your house from surges.

Surge protectors are fine but they wear out. The service panel upgrade is really expensive but you can get your insurance to help mitigate it

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