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/halp/ - Technical Support

/pr/ is back! All programming needs go there.

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There's a new /777/ up, it's /selfhelp/ - You're Pathetic, We're Pathetic, We Can Do This! Check it out. Suggest new /777/s here.

Movies & TV 24/7 via Channel7: Web Player, .m3u file. Music via Radio7: Web Player, .m3u file.

WebM is now available sitewide! Please check this thread for more info.

Recomended Reading Smurfer ## Mod ## 09/08/01(Sat)01:50 No. 3145 ID: b315cf [Reply] Stickied

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A few things that might help get those questions answered faster.
Be specific when you are talking about something - "my mp3 player is broken HALP!?"
- What kind of mp3 player, (brand and model)
- What isn't is doing now that it was before (the reason it is "broken")
- What were you doing to it last, right before it broke.. Did you maybe drop it?.. get it a little wet? try to flash the firmware?!

These all help in determining what can be done.
These rules do not just apply to MP3 players.
Just be as specific as possible and don’t leave stuff out, we want to be helpful here, try not to make it a scavenger hunt for clues!
These same rules apply for other situations like “I got a new motherboard and now my computer doesn’t post!”
-old motherboard model
-new motherboard model
-ram (speed)
and any other component you might have in there (most of the other stuff usually won’t matter but list what you know.

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Anonymous 15/05/22(Fri)06:21 No. 21786 ID: 10d6c2

>I think you meant the 50/60 Hz frequency divide
I do believe you are correct.

That's what I get for writing before I've had a few cups of coffee.

HD crash Anonymous 14/11/02(Sun)22:41 No. 21512 ID: 2d01f0 [Reply]

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My external HD just crashed.

I got a weird message saying a file was not working in the HD, and suddenly I couldn't access it anymore. I couldn't turn off/on the pc with the thing plugged in either.

When I connect the HD the system recognizes it but the names of the files don't flash on the screen anymore. And as soon as I try to open it my pc freezes.

Lifehacker site says this is probably caused by "degraded magnetic media" (bad sectors). Says I should let a pro handle it. Is this true? What should I do? I need my data back...

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Anonymous 15/02/01(Sun)14:08 No. 21655 ID: 44f09e

Yeah, because what you need after a failed HD is a whole shitload of adware & malware.

CNet takes apart people's installers and repackages them with a payload inside from whoever pays them the most, and they're usually even shadier fucking weasels than CNet. CNet likes to classify them as simply toolbars but they're often a lot more than that.

Executables are commonly included, and like most malware they'll linger behind even after you run the "uninstaller." This way they can pop up later in another form from the same group of weasels who wrote the first package.

So no, do not download and install something from CNet. Never download and install something from CNet. Never even visit CNet or a site owned by them. Fuck CNet.

Anonymous 15/04/28(Tue)05:54 No. 21756 ID: 508709

You could try creating an image of the HD using free digital forensic software like FTK Imager.

Anonymous 15/05/24(Sun)11:10 No. 21787 ID: 4ff726

It's ok OP, just plug in that daily backup of all your important da-oh.

Anonymous 15/05/18(Mon)08:52 No. 21785 ID: 04dfea [Reply]

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Hey /halp/, big issue. I have no access to my other windows 7 PC, fuck me. My windows 8 had to be transferred to a new computer with a windows 7 OS, but I noticed a account that I originally deleted is back! (Fuck must be the backup image that kept it in the memory when windows 7 was rolled back, but 8 was total shit).

I happened to notice that I need accessibility to the administrator account in event of emergency, but I have a big issue...

I can't login or reset my password! I tried bootable USB, but I get a "Kernel Panic, not syncing" error. Attempting to kill init. Message if I use it, and I need software to get my account back in.

One other issue before this happened, this tech guy gave me this computer, and did a net user check on the administrator account, hence I'm new to command prompt and never use it as much unless it is necessary for some reason, but without admin access, I can't get to the recovery console because of this:

Account active No

In the recovery console, I see my main admin account (not the built in one), and the account I originally deleted but it returned (It says "User", not the original username it had)

With no access to either one of these three accounts, I can't get in my windows 7 laptop now.

Any guys here good enough to help someone new to this?
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Vista Fun Anonymous 15/04/29(Wed)21:47 No. 21759 ID: 558738 [Reply]

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Been given a 'new' PC and I want to give it a fresh start but there's a hitch.

I want to reinstall the OS (Vista Home Premium...) but I've got no CD (Product Key's not an issue), where's the best place to get an ISO for free without having rootkits coming out of every port?

Already checked the HD and there's no recovery partition so there's no luck there.

Anonymous 15/04/30(Thu)05:20 No. 21760 ID: b2c2db

I have to ask, why do you want to install vista of all things, why not 7?

Anonymous 15/04/30(Thu)15:12 No. 21761 ID: 0816f7

Because I don't have a Win7 product key laying around.

Anonymous 15/05/03(Sun)07:11 No. 21767 ID: 0b4e23

Windows 7 won't turn itself off without a key, it'll just change the desktop to black and warn that the copy of Windows installed isn't "genuine". It'll otherwise keep working normally, aside from a warning at startup.

If the nagware starts to annoy you, activate it with Daz's Loader and be done with it. Just be sure to check the executable's MD5/SHA1s from the official source:

If they match, then the executable hasn't been screwed with. If they don't match, then someone modified it to include a payload (so therefore you shouldn't use it).

I recently had to rebuild a system that was using Vista and it's every bit as bloated and slow as I remembered it. Putting 7 on the system was a night and day difference.

Windows Vista Problem Dekalb County Police Department 14/06/04(Wed)13:16 No. 21187 ID: 9aaf25 [Reply]

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It's not the OS I'm having a problem with, it's Otshot. I wiped all the viruses off my computer (including Otshot) but ever since then, It pops up with a message: Unable To Load Skin.
I click OK
Then it reads: Would You Like to load to Outlook?
I click no and it goes away.
This happens on every startup on my computer.
>How do I remove it?

Anonymous 14/06/05(Thu)00:59 No. 21188 ID: 10d6c2

Backup Data, format, reinstall OS, restore data. It's the only way to be sure.

Otherwise you can just keep installing and running scans with different AV programs in the hope that one of them will detect whatever is still installed and catch it. The days of being able to depend upon a single AV program for detection and cleanup are long, long gone.

Anonymous 14/06/07(Sat)01:52 No. 21189 ID: e9ee54

One trick is to turn the system off and let it sit in the corner for a month or two. Then turn it back on but don't connect it to a network. Use a second system to download current definitions for all the various scanners you have installed, copy them over using a flash drive, then runs scans.

With every day that passes you raise the chance of the AV company having a sample submitted to them, and since the infected system is off the network it can't auto-update to a newer version of malware(s).

Its not perfect by any means, especially if you've been downloading executables off the internet from torrent sites or the like, but without formatting it's probably your best shot.

Build advice Anonymous 15/05/08(Fri)06:59 No. 21772 ID: 137efe [Reply]

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First Build. Heavy 3D modeling, rendering, photo/video editing. Occasional gaming.

So far, am I a retard? And what video card should I get? Looking at them all and trying to understand the differences is overwhelming.

Here's what I have planned so far:

CPU: Intel Xeon E3-1231 V3 3.4GHz
Motherboard: Asus Z97-A ATX LGA1150
Memory: Samsung (1 x 32GB) DDR3-1866 Memory
Storage: Sandisk Extreme Pro 240GB 2.5 SSD
Storage: Seagate Barracuda 1TB 3.5 7200RPM Internal Hard Drive (x2)
Video Card: MSI GeForce GTX 980 4GB Twin Frozr
Case: Phanteks Enthoo Pro ATX Full Tower
Power Supply: SeaSonic G 550W ATX
Optical Drive: Asus DRW-24B1ST/BLK/B/AS DVD/CD Writer
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Anonymous 15/05/12(Tue)04:39 No. 21777 ID: 137efe


Finally, a response! Much appreciated.

Thank you for the QVL. I didn't know such a thing existed. And thanks for everything else too. I'm sure I'll be back in this thread to update and get confirmation that I'm not an idiot before I finally pull the trigger.

Anonymous 15/05/12(Tue)05:10 No. 21778 ID: 137efe


As for your towers, I'd definitely go with the NZXT. It's a more clean, cohesive design without decorative junk added to make it look edgy, plus it's got more reviews and a better average score from them.

Anonymous 15/05/14(Thu)02:58 No. 21780 ID: 10d6c2

To be fair, there are only 9 reviews of the Thermaltake case, and most of the bad reviews are written by people who are complete morons.

For example, one guy freaked out because he screwed standoffs into the preinstalled standoffs and, for some strange reason, his motherboard no longer lined up with the backplate.

Anonymous 15/05/13(Wed)15:56 No. 21779 ID: 8af086 [Reply]

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I'm a total noob, so go easy on me.
I bought a Samsung GT-S7580 and a Samsung Galaxy Tab 4 and I want to root them. Is it ok to do it through kingo android root or is it not a good software to use? It looks simple and easy to do, I'm too scared of breaking anything to even consider things like Odin or whatever.
Also, I have to unroot my phone before doing a factory reset or it'll brick, right?

RAM Upgrade Anonymous 15/05/09(Sat)22:42 No. 21773 ID: f4bac3 [Reply]

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Need /halp/,

I've got an old PC from 2008, it chugs along nicely but obviously showing its age. I've been speaking to a techie friend of mine and he's suggested that since I don't game or anything putting a bit more RAM in it might be a better way to get some more life out of it rather than splashing out on a new PC. The only thing is I don't know where to start. He's picked out what I need and offered to upgrade it if I'm too scared but obviously I'd like to be able to figure it out myself. I've done some looking round and I've found what could be a great site to get my upgrade but I'm not sure I trust it, I'm always suspicious of 'free' stuff but at the same time I'm not one to look a gift horse in the mouth. Basically I don't know if I can trust them so I'm looking for a 2nd opinion preferably from someone who's used them http://www.downloadmoreram.com/ I'm tempted just to jump in though, even if I wreck the PC I know he'll loan me a spare laptop to tie myself over till I have a replacement.

Thanks for the help guys.

uso da, nano desu Rena-Chan 15/05/09(Sat)22:55 No. 21774 ID: a760a2

if you're trolling, lol.

if not,
im no doctor, but im fairly certain you do not "upgrade" or "download" more RAM.
you have to open up your computer and if it has open RAM ports, pop in some new RAM modules. you can get them from Newegg, Best Buy, any computer website or a few electronics places really. just google "ram module pc" and check it out for yourself. they usually come in 2, 4, 8, 16 GB sticks.
also, i dont think adding RAM will help your aging computer. Random Access Memory is, as is in the name, a type of memory for your computer to use.
i mean it'll improve performance in some areas i guess, if you're pushing it and it doesnt seem to be able to handle it....
but then you might want to go with a new processor, and then you'll keep thinking of ways to improve it and then you'll just end up with a new computer. well, same computer, different parts. is it the same computer? who knows.

the point is, that website is a joke/fake and you're beggin' for a virus. go to Newegg, look up "ram module" buy one, stick it in your computer.
now you have more ram.
it wont make your computer all that much better. i mean it will, but.. potentially.

MSI GTX 970? Worth it? Chill dude 15/02/28(Sat)01:23 No. 21673 ID: a38c5e [Reply]

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Thinking about getting 2 MSI GTX 970s for sli. Going to have 4 moniters hooked up to them. (2 17' 1 24' and 1 52' moniter). Anything I should be aware about before buying these or any other recommendations?

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Chill+dude 15/02/28(Sat)10:14 No. 21675 ID: a38c5e


Which AMD do you compare this with?

Anonymous 15/03/01(Sun)08:52 No. 21677 ID: 4ead99

970? You mean the "4GB" cards that are actually only 3.5GB cards?


Anonymous 15/03/20(Fri)04:46 No. 21683 ID: 10d6c2

The R9 290X seems to offer roughly comparable performance at a lower price point, and has 4GB to the 970's 3.5GB (a difference of 7GB vs. 8GB if you're looking at two cards).

Anonymous 15/04/25(Sat)03:33 No. 21754 ID: f30433 [Reply]

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Is there a good text editor with windows side by side like this? It would be best if text formatting and saving as doc/docx was available.

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