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/halp/ - Technical Support

/pr/ is back! All programming needs go there.

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There's a new /777/ up, it's /Trump/ - Make America Great Again! Check it out. Suggest new /777/s here.

Movies & TV 24/7 via Channel7: Web Player, .m3u file. Music via Radio7: Web Player, .m3u file.

WebM is now available sitewide! Please check this thread for more info.

Recomended Reading Smurfer ## Mod ## 09/08/01(Sat)01:50 No. 3145 ID: b315cf [Reply] Stickied

File 124908421528.jpg - (75.06KB , 347x364 , Halp.jpg )

A few things that might help get those questions answered faster.
Be specific when you are talking about something - "my mp3 player is broken HALP!?"
- What kind of mp3 player, (brand and model)
- What isn't is doing now that it was before (the reason it is "broken")
- What were you doing to it last, right before it broke.. Did you maybe drop it?.. get it a little wet? try to flash the firmware?!

These all help in determining what can be done.
These rules do not just apply to MP3 players.
Just be as specific as possible and don’t leave stuff out, we want to be helpful here, try not to make it a scavenger hunt for clues!
These same rules apply for other situations like “I got a new motherboard and now my computer doesn’t post!”
-old motherboard model
-new motherboard model
-ram (speed)
and any other component you might have in there (most of the other stuff usually won’t matter but list what you know.

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Anonymous 15/05/22(Fri)06:21 No. 21786 ID: 10d6c2

>I think you meant the 50/60 Hz frequency divide
I do believe you are correct.

That's what I get for writing before I've had a few cups of coffee.

Anonymous 16/09/26(Mon)01:39 No. 22171 ID: 18126c [Reply]

File 14748467642.jpg - (76.54KB , 495x483 , microsoft bullshit.jpg )

Just noticed the new hotmail is trying to leave offline content on firefox
I've used about:permissions
but for some reason outlook isn't there.
How do I block this shit?

Anonymous 16/09/26(Mon)10:08 No. 22172 ID: eafa5b

Remove data.

Check box that says "tell me when a website asks to store data".

Go to hotmail.

When prompted, deny request to store data.

Site is now added to Exceptions list.

Leave box checked now and forever since very few websites will attempt this, but when they do you can click deny to stop them. You only have to deny once, it remembers the setting.

Note that sites can still store cookies in Flash if you have Flash enabled. The obvious solution is to disable Flash, but if not, there are add-ons that will clear Flash cookies when you quit Firefox.

Thunderstruck Anonymous 16/07/31(Sun)20:45 No. 22140 ID: 6b9abe [Reply]

File 146999072799.jpg - (20.68KB , 400x266 , Basic-Surge-Protector-Spike-Protection-6-Outlet-1.jpg )

So, apparantly thunder struck down in the area I live in, I had pulled out all the equiepment from the outlets, except for my router because I forgot. Should I be worried something might have been damaged or would it have shown by now? The router is connected to a switch and two computers. Everythning seems to be working fine but im kinda worried since the ligthning apparantly broke stuff for other people. Also do surge protectors really work if lighning strucks? Maybe I should consider buying some.

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Anonymous 16/08/01(Mon)11:40 No. 22143 ID: 6f6f6a

I never unplug anything for storms but I have everything worthwhile connected to UPSes, while the rest is connected to surge suppressors. I'm talking fans, clock radios, that kind of shit. Anything that actually costs money is connected to a UPS so it can not just suppress the surges but completely clean the power - brownout, blackout? No fucking problem.

Just be sure you actually buy surge suppressors and not power strips.

Also, how the fuck is it 2016 and you don't have a surge suppressor. Power companies provide bad power? Who the fuck knew? Your AC or refrigerator turning off creates surges? Who the fuck knew?

Thunderstruck 16/08/01(Mon)11:46 No. 22144 ID: 6b9abe

I never thought about these kinds of things until I recently moved to my own place. I actually have a UPS that was given to me, but I dont have any cables and have no idea how to use it. Its an APC 650.

Anonymous 16/09/09(Fri)00:10 No. 22170 ID: 1bbee6

Consider upgrading your electrical service panel so that it protects your house from surges.

Surge protectors are fine but they wear out. The service panel upgrade is really expensive but you can get your insurance to help mitigate it

Windows 7 update problems. Anonymous 16/08/02(Tue)07:34 No. 22145 ID: 18126c [Reply]

File 147011607557.jpg - (65.98KB , 902x456 , update woes.jpg )

I have gotten the following error messages while trying to run windows update.

Errors : WindowsUpdate_80070103" "WindowsUpdate_dt000"


Intel Corporation driver update for Intel(R) HD Graphics 4600

Download size: 147.0 MB

I tried updating and re-installing the updater but no joy.

Any clues?
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Anonymous 16/08/02(Tue)07:44 No. 22146 ID: 18126c

Additional note...
I am currently running my system with an ATI Card installed and NOT using the MB onboard card.

Anonymous 16/08/02(Tue)11:20 No. 22147 ID: 6f6f6a

If the driver is showing in Windows Update then the CPU's GPU is visible to the system. If you go into the BIOS/UEFI you should be able to turn it off completely.

On my board the setting is called CPU Graphics Multi-Monitor. It stops the CPU's GPU from being disabled when a discrete video card is attached.

More than likely the driver is failing to install because nothing is attached to it, despite it being enabled.

Anonymous 16/09/04(Sun)10:24 No. 22169 ID: ac1ca3

First you have to hide the update.
Second go to Intel's website and download the driver yourself manually, taking care to download the correct one for your operating system. Here's the website you'll probably need but check your specs.


Make sure no programmes are open whilst installing the driver. So immediately after downloading the driver close your web browser and all other programmes. Then go ahead and install and restart your PC.

Track Whatsapp Account Remotely Chika 16/08/25(Thu)00:22 No. 22165 ID: bba6c2 [Reply]

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How i can track my ex girlfriend Whatsapp account remotely without installing her a shity app in her phone or something i am also able to pay for this !!!

Anonymous 16/08/25(Thu)01:54 No. 22167 ID: 12e144

If you don't want to install a shitty app you have two options:

1) Hack Whatsapp's servers, break their encryption protocols and eavesdrop on her communication.

2) Clone her sim-card, run it in another phone then start a conversation with each of her contacts you want to be able to spy on (you need to start the conversation otherwise their messages will just go to the other (her) phone instead of duplicating the messages to both. Then hope none of her friends are tech-savy enough to realise the account has been duplicated.

Or... you could install the shitty app. But seeing that she's your ex and wants nothing to do with you, her phone is likely on her persons and the restraining order keeps you away from such persons, I'd say you're shit outta luck.

It's much easier to just hire a hooker and get over her.

Anonymous 16/08/25(Thu)08:34 No. 22168 ID: 097150

You could also hire a PI to follow her around but that costs money.

Have you seen the car Magnum drives, Ferraris don't grow on trees.

Noticed this. Clueless idiot 16/08/19(Fri)05:02 No. 22152 ID: a7f773 [Reply]

File 147157577895.png - (61.54KB , 685x535 , Untitled.png )

How can I fix this effectively? What software do I need?

Operating System
Windows 7 Ultimate 64-bit SP1
Intel Core i5 4690K @ 3.50GHz33 °C
Haswell 22nm Technology
16.0GB Single-Channel DDR3 @ 933MHz (13-13-13-34)
MSI Z97 GAMING 5 (MS-7917) (SOCKET 0)31 °C
DELL S2409W (1920x1080@60Hz)
VG248 (1920x1080@60Hz)
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Anonymous 16/08/20(Sat)17:40 No. 22157 ID: 19a0db

Interesting, thank you for the detailed response I will definitely implement a back up system now.

Anonymous 16/08/24(Wed)08:54 No. 22164 ID: 75c23c

Personally I trust CDM to not be shilled by any one data recovery service, mostly because the dev is a fucking autismo moonruner, and it's released under a bsd licence.

To solve this problem, do the following exactly:

Open $browser
Go to $shoppingSite
Order new $hardDrive

Anonymous 16/08/25(Thu)01:53 No. 22166 ID: 5a53ee

My only concern with your plan is that new drives tend to fail within the first 3-6 months, so without a backup he's just as screwed.

His backup drive could fail too, don't get me wrong, but the likelihood of two drives failing at the exact same time is unlikely.

Anonymous 16/08/21(Sun)11:42 No. 22158 ID: 55cd95 [Reply]

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Not sure how many of you use Nvidia for graphics, but have any of you experienced weird crap after updating to 372.54 of the Game Ready driver? I downgraded back to 368.81 and don't have the problem anymore, but when I had 372.54, every time on boot, my computer would restart and I would get an error report once on the desktop.

Anonymous 16/08/21(Sun)15:43 No. 22160 ID: 097150

Sounds like every other Nvidia release I've tried (as in update 1 works fine, update 2 doesn't work, update 3 works fine, etc.).

As a result I just don't upgrade unless I'm having a problem.

Anonymous 16/08/24(Wed)08:53 No. 22163 ID: 55cd95

Good enough advice for me. I'll just update my Nvidia drivers when it's needed, then.


Long Term Data Storage Anonymous 16/08/22(Mon)07:30 No. 22161 ID: 0101d3 [Reply]

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Hello /halp/, it's been awhile

I built a NAS not too long ago with 20TB of HDD space in a RAID6 configuration, for 12TB of usable space. Recently, SOMETHING happened to it. Nothing technically wrong with it, just that is was taken and I may or may not be getting it back.

This situation has led me to question online cloud archive backup services for long term (cold) storage. I had roughly 7-8TB, of which I cared about long term preservation of about 4.5TB (lets call it 5TB to be safe). The retrieval rate would be the entire archive less than once per few years. The storage length would be from now until I die.

My question is this: What would you suggest for long term, high capacity, personal online data storage? I would also like some forward secrecy, so if a subpoena is ever issued, the data would remain safe.

BackBlaze and CrashPlan both advertise to be good solutions, however the "1 price for unlimited storage" makes me question their funding, especially in the face of massive amounts of data like this. Not only that but they seem to be for personal PC backups rather than archive solutions. Amazon Glacier also seems like a good idea for long term storage, however the price is much higher.

Any ideas? BackBlaze? Crashplan? Amazon Glacier? Microsoft Azure? Google Cloud? Oracle?

Anonymous 16/08/23(Tue)10:21 No. 22162 ID: 097150

No US-based provider is going to bat an eye at a subpoena. When served with a national security letter, which TLAs regularly abuse, they not only have to turn over your data, they also can't say they were served or that your data was turned over.

Data stored in a foreign country opens you up to the NSA, since once its in the hands of a foreign national they can do whatever they want since it's one of their reasons for existence. You would have to put the data in the hands of a US citizen living in that country to avoid that loophole.

How about three NAS arrays. One that's live, another that's offline but containing data recently backed up from the NAS, and a third that's offsite. The offsite is periodically swapped with the offline NAS. offline and offsite can technically both be offsite, but #2 needs to be more readily accessible, while #3 could be buried in a hole in the woods. Perhaps someplace you infrequently visit, like a relatives home, assuming you can store it there w/o arousing suspicion or even awareness its existence.

iCloud Locked IPhone 5S Anonymous 16/08/13(Sat)21:08 No. 22149 ID: 91d803 [Reply]

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So yesterday I bought an iPhone 5s from a guy, not knowing it was iCloud locked. I am now stuck with the phone and have been watching videos all day on how to unlock it and got no luck. Someone please help😢

Anonymous 16/08/13(Sat)23:49 No. 22150 ID: 75c683

You won't be able to unlock it.
The cloud is linked to the phone. Even if you formatted the phone and reinstalled the firmware the same cloud would still be connected to it.

Anonymous 16/08/17(Wed)05:25 No. 22151 ID: 5a53ee

Caveat Emptor

MKV's with subs to AVI or Mp4 Anonymous 16/06/06(Mon)04:40 No. 22105 ID: 2214da [Reply]

File 14651808559.png - (31.16KB , 256x256 , my_file_mkv.png )

Hey I have a bunch of MKV's I want to convert so I can burn em on blu rays and use in my player or play on USB on my TV an have run into a coupel of problems. MKV's that won't convert in Format Factory or AVS Video Converter.
(I usually use FF for non-subbed stuff.)
I get the following error on FF Error 0x00000001
and on AVS either "file format error " or not mkv file. (whihc it is)
any suggestions?

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Anonymous 16/06/07(Tue)11:14 No. 22110 ID: 43e02a

I normally convert MKVs to M4Vs so I can use them pretty much everywhere on every device, unlike MKVs. I've included subtitles too, though MP4 only allows a single subtitle track so if you want multiples you'll have to general a subtitle file somehow for the 2nd and later subs. I never cared that much though which is why I only know a single subtitle works.

Anonymous 16/07/02(Sat)16:26 No. 22124 ID: 792a24

check that the container really is mkv
sometimes people mislabel their file extensions (used to be very common on file sharing networks)
if you're using mpc-hc, go to file properties, then go to the mediainfo tab
the file container should be under format (below 'complete name' and 'above file size')
you can also use mediainfo

if the extension matches, sometimes there's corruption. versatile media players will get around those (and also ignore file extensions if necessary), but media encoders may not.
one way to try this is do a lossless stream copy. you could try it with ffmpeg, but if you're queasy about using the command line, use something like xmedia recode.
format: matroska video
then drag and drop your file. make sure you click on the filename at the top. the video and audio tabs should appear.
under video tab, for mode, pick Copy
under audio tab, for mode, pick Copy
idk if you have subtitles or not, but you can work it out
then click add to queue and click encode
it should rip out the audio and video streams and properly rebuild them into a new mkv file. this is pretty fast because it's just copying the streams without encoding anything. hopefully your output (which should be in your videos folder) will be readable in whatever next encoder you use
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Anonymous 16/07/21(Thu)07:48 No. 22138 ID: 75c23c

use handbrake

those crafty baguette people make a good converter

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